NTHEA/HESC Customer Service Department Phone: 1-800-366-4372 Email: service@nthea.com Hours of operation: 8:00 a.m. to 7:00 p.m. Central Standard Time.
Your 9 digit Social Security Number can be entered with or without dashes.
Your date of birth may be entered using the following formats MM/DD/YYYY or MM-DD-YYYY.
Password must be between 7 and 15 characters in length, may not contain spaces and must contain 1 uppercase, 1 lowercase, 1 digit and 1 of these special characters # @ $ % ^ & _ -
Username cannot be your social security number, must be unique and be between 5 and 10 characters in length and not contain spaces or these 4 special characters !=+*
Create a security answer you can remember in the future because you will be required to enter it each time you log in. For future logins your answer must exactly match the answer you give now. Otherwise, the system will not be able to log you in.
A valid email address is required to setup your account.
